Frequently Asked Questions
Everything you need to know about your Boutine LA experience.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns for store credit only within 30 days of the delivery date. Items must be unworn, unwashed, and have all original tags and hygiene liners intact.
How do I find my correct size?
Please refer to our detailed Size Guide located on each product page. Our designs often feature a cheeky, body-hugging fit, so we recommend sizing up if you are between sizes.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. Please double-check your shipping address and items before checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and buy-now-pay-later options through Afterpay.